Privacy Policy

Privacy policy

Orbit Adventure Nepal (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make inquiries, or use our travel services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information you voluntarily provide while making inquiries, bookings, or signing up for updates, including:

• Name

• Email address

• Phone number

• Address

• Passport details (for trip permits and bookings)

• Emergency contact information

1.2 Payment Information

For secure booking and payment processing:

• Payment method details

• Billing information

(Note: We do not store full credit/debit card details. Payments are processed through secured third-party gateways.)

1.3 Technical & Usage Data

Automatically collected when you browse our website:

• IP address

• Browser type

• Device information

• Pages visited

• Cookies and tracking data

2. How We Use Your Information

We use your information to:

• Process bookings, reservations, and payments

• Communicate regarding your trips, inquiries, and customer support

• Obtain permits, flight tickets, hotel reservations, and trek arrangements

• Improve our website and services

• Send promotional offers, newsletters, and travel updates (only with your consent)

• Maintain safety, legal compliance, and fraud prevention